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Privacy Policy

Data Collection

Tea Republic collects certain personal information from individuals who interact with our website or services. The types of information we collect may include:

  1. Name: We collect your name to personalize your experience and communication with Tea Republic.
  2. Email Address: Your email address is used for communication purposes, including order confirmations, marketing communications (if opted in), and account management.
  3. Gender: We may collect your gender to better understand our customer demographics and tailor our products and services accordingly. Providing this information is optional.
  4. Mobile Number: Your mobile number may be collected for order notifications, customer service purposes, or marketing communications (if opted in).
  5. Postcode: We collect your postcode to better understand the geographic distribution of our customers and tailor our marketing efforts accordingly.
  6. Birthday: Providing your birthday allows us to send you special offers or promotions on your special day. It also helps us understand our customer demographics and preferences.

Purpose of Information Collected

The information collected by Tea Republic is used for marketing services and communications. This includes sending promotional offers, newsletters, and other marketing materials to individuals who have opted in to receive such communications.

Methods of Collection

Tea Republic collects personal information through various methods, including website forms, surveys, membership participation, and the use of cookies. Cookies are small files stored on your device that allow us to track and analyze user behavior on our website.

Third Parties

Tea Republic may share personal information with third-party service providers, such as payment and shipping companies, to facilitate transactions and delivery of orders. These third parties are obligated to protect your information and use it only for the purposes for which it was provided.

Security Measures

Tea Republic is committed to protecting the privacy and security of your personal information. We do not sell or rent your information to third parties for marketing purposes. We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Updating Information

Users have the ability to update their information by accessing their account online or by contacting us at marketing@tearepublic.au. We strive to ensure that your personal information is accurate, complete, and up to date.