Rosebery
Open Weekday 7:00am-3:00pm
Open Weekend 7:30am-3:00pm
+ Tea Republic E-Commerce Terms
Terms & Conditions
1.
General
These Terms govern your use of the Tea Republic website and purchases.
By using this website, you agree to these Terms.
We may update these Terms at any time without notice.
2.
Product Nature
All products are natural agricultural food products.
Variations in taste, aroma, and colour are normal.
Results may differ from in-store beverages.
3.
Brewing Responsibility
Customers must follow brewing instructions and adjust to preference.
We are not liable for dissatisfaction due to preparation or taste.
4.
Food Safety
These Terms govern your use of the Tea Republic website and purchases.
By using this website, you agree to these Terms.
We may update these Terms at any time without notice.
5.
Health Disclaimer
Products do not make medical claims.
They are not intended to diagnose, treat, cure or prevent disease.
6.
Orders
Orders are subject to acceptance and availability.
We may cancel or refuse orders at our discretion.
7.
Pricing & Payment
Prices are in AUD including GST.
We may correct pricing errors or cancel affected orders.
You must provide valid payment details.
8.
Shipping & Delivery
Delivery times are estimates only.
We are not responsible for courier delays.
If items are lost or damaged, contact us within 7 days.
Customers must provide correct delivery details.
We are not liable for failed delivery due to incorrect information.
9.
Returns & Refunds
You are entitled to remedies under Australian Consumer Law for faulty goods.
We do not accept returns for change of mind or taste preference.
Opened products are not accepted unless faulty.
Claims must be submitted within 30 days with evidence.
We may assess product condition before approving claims.
10.
Missing Items
Missing items must be reported within 48 hours of delivery.
11.
Storage
Products must be stored in cool, dry, airtight conditions.
We are not liable for deterioration due to improper storage.
12.
Website Use
You must not misuse or interfere with the website.
We may restrict access at our discretion.
13.
Accounts
You are responsible for account security and accuracy.
We may suspend or terminate accounts.
14.
Errors
We may correct errors in pricing, descriptions, or availability.
We may cancel orders affected by errors.
15.
Liability
Our liability is limited to the purchase price.
We are not liable for indirect or consequential losses.
16.
Product Categories
These Terms apply to tea, beverages, and merchandise.
Additional instructions may apply.
17.
Commercial Use
Products are for personal use only.
Resale or commercial use is prohibited without consent.
18.
Intellectual Property
All branding and content belong to Tea Republic.
Unauthorised use is prohibited.
19.
Indemnity
You agree to indemnify us for misuse or breach of Terms.
20.
Force Majeure
We are not liable for delays beyond our control.
21.
Severability
If any clause is invalid, the rest remain enforceable.
22.
Entire Agreement
These Terms form the entire agreement.
23.
Governing Law
These Terms are governed by the laws of New South Wales, Australia.
24.
Promotions
We reserve the right to modify, suspend, or cancel any promotion at any time without notice.
25.
Gift Cards & Store Credit
Store credits and gift cards are non-refundable, cannot be exchanged for cash, and may have expiry dates.
26.
Third-Party Services
We are not responsible for third-party services, including payment gateways, delivery providers, or external links.
27.
International Orders
Customers are responsible for any customs duties, taxes, or import restrictions for international orders.
28.
Dispute Resolution
Any disputes will first be attempted to be resolved through good faith negotiation before legal action.
Any Questions or special enquiries?
General Enquiries
info@tearepublic.au
Membership Enquiries
marketing@tearepublic.au
Complete Contact Form
